LONDON--(BUSINESS WIRE)--The field service management software market is set to grow by USD 3.43 billion, accelerating at a CAGR of over 17%, during the period spanning over 2020-2024. One of the key ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

If you think everyone is chasing your customers and trying to erode your market share, your fear might be justified. The Internet has given companies long arms to reach into your backyard. This means ...

Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

Field service management software is mandatory for companies that need to profitably deploy engineers working off-site while protecting the customer experience. With instant communication and ...

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

Acctivate Inventory and Business Management Software for QuickBooks (Alterity, Inc. http://bit.ly/2J7uHTW, 817/870-1311, available based in the cloud or on premise ...

Companies and application providers can no longer look at customer service as a series of silos, according to a new report from Forrester Research. Rather, leaders at these companies should know that, ...