While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

Want to dodge ERP disasters? Do your homework, get everyone on the same page and lock in clear terms before you sign. ERP and complex cloud system implementations are notorious for their high rates of ...

In the things you must read today department check out Michael Krigsman's analysis of a bankruptcy filing by American LaFrance, a maker of custom firefighting equipment. In the filing, American ...

When deciding on a new ERP system choosing a Value-Added Reseller (VAR) as an installation partner is as important as selecting the software itself. In addition to installation services, VARs are ...

As a multi-certified solution architect, chartered engineer, and business system analyst, Amit Mangal has acquired great knowledge and expertise in ERP implementation and transformation business ...

Every tech vendor these days is trying to catch your attention with its AI story. But when IT service management vendor Opkey announced its agent strategy earlier this year, what intrigued me wasn't ...