The newest entry on the market, SecurityCoverage’s Remote PC Support started in January 2004 as a behind-the-scenes technical support for large providers that offered support services to the small ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Zach was an Author at Android Police from January 2022 to June 2025. He specialized in Chromebooks, Android smartphones, Android apps, smart home devices, and Android services. Zach loves unique and ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

While you might love boasting about the benefits of your dedicated battlestation over a laptop or mobile device, there are ...

Microsoft Remote Desktop is a service that allows users to access and use their computer through another device, such as an iPhone or iPad. The iOS app, which had been abandoned for over a year, was ...

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...