Over the last few weeks we have written numerous articles assessing Telephone Consumer Protection Act (“TCPA”) cases addressing the scope of the statute’s definition of automated telephone dialing ...
In one of the first major decisions after the Supreme Court's Facebook v. Duguid decision, a federal district court in South Carolina (the "Court") has ruled that the Aspect predictive dialer is not ...
The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...
Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...
Predictive dialer hardware still grabs by far the largest share of the market. Brian Huff, technology analyst at New York, NY-based research and consulting firm Datamonitor, says that 68% of the ...
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