AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

As financial advisors look ahead to 2026, some are treating the new year as a reset, while others are doubling down on what’s ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

It’s 2026, and it’s time to level up your practice. Thanks to online software and artificial intelligence, there have never ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...

Researchers show how pig butchering-as-a-service providers equip scam networks with turnkey tools and infrastructure for ...

Our writer spent 30 hours traveling with arctic wolves and gained a new appreciation for these predators of the tundra. Wolves pick at the remains of a muskox. To get this image, photographer Ronan ...

The world’s loneliest snail is no more. George, a Hawaiian tree snail—and the last known member of the species Achatinella apexfulva—died on New Year’s Day. He was 14, which is quite old for a snail ...

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...